Model Context Protocol server enabling seamless Zendesk integration with tools for ticket retrieval, comment management, ticket analysis, response drafting, and full access to Help Center knowledge base articles.
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A Model Context Protocol server for Zendesk.
This server provides a comprehensive integration with Zendesk. It offers:
uv venv && uv pip install -e .
or uv build
in short..env
file, refer to .env.example.{ "mcpServers": { "zendesk": { "command": "uv", "args": [ "--directory", "/path/to/zendesk-mcp-server", "run", "zendesk" ] } } }
Analyze a Zendesk ticket and provide a detailed analysis of the ticket.
Draft a response to a Zendesk ticket.
Retrieve a Zendesk ticket by its ID
ticket_id
(integer): The ID of the ticket to retrieveRetrieve all comments for a Zendesk ticket by its ID
ticket_id
(integer): The ID of the ticket to get comments forCreate a new comment on an existing Zendesk ticket
ticket_id
(integer): The ID of the ticket to comment oncomment
(string): The comment text/content to addpublic
(boolean, optional): Whether the comment should be public (defaults to true)Discover shared experiences
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